Cancellation Policy

Identification Documents

All Indian and Foreign Nationals are required to produce proper proof of identification upon Check-in. Valid Identification documents include: Passport, Voters ID card, Current Driving License, PAN card or a Credit Card; the document must include a Photograph. For all Foreign Nationals are requested to produce the Visa details along with Passport.

Child Policy

Child below 5 Years are complimentary without extra bed, Child above 12 will be treated as an Adult If the child age is found above then mentioned in the confirmation voucher. Please charge as per actual directly from the guest at the time of Checkout.

Check In / Out

10:00 AM(Early Check in or late Check out subject to availability).

Payment

Full Payment in favor of TOSHALI ROYAL VIEW by Cheque / DD / Cash at the time of reservation.

The sophistication of the Conference Halls where many businesses have reached a completely different level is a perfect place for all your corporate and business needs. It is a place where your meeting turns into great experiences. Moreover, you also get many opportunities to get connected with your colleagues and partners over the exotic Lunch, Dinners and Drinks.

Cancellation

No cancellation charges if canceled before 30 days prior to Check-in, for cancellation received after 30 days to 72 hours prior to check-in one night pro-rata Cancellation charges will be levied including transport charges + taxes and incase of cancellation of any voucher prior to cancellation period there will be transaction & handling charges of 5% to be levied. charges are applicable for amending a reservation during season period. Full cancellation of rooms and transport are chargeable + taxes during festival days, long weekends, Christmas & New Year. There is no refund after the guest arrives/checks in at the resort. No cancellation policy is applicable due to any third party cancellations (Train tickets, Air) and any natural disasters.

Amendment / Postponement

72 hours prior to check in 1 night retention will be levied.

Refund

Refund process would take 20 working days approximately. Transfer charges are non refundable. Note for transfer: Please note the telephone number of driver from Resort's Travel Desk.

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